A+

Better Business Bureau

At Timeshare Guardians, we are proud to have maintained an A+ rating with the Better Business Bureau since our inception, with a multitude of positive comments and no complaints. Our focus is on helping clients navigate the complexities of vacation ownership, offering honest and dependable support at every step. We're here to ensure that our clients make the most of their timeshares, standing as the "good guys" in the timeshare industry always putting our clients' best interests first.

Actual Better Business Bureau “BBB” reviews

Billy & Dasa Hayes are super to work with! They stay in contact with us and address any request or concerns efficiently & in a very timely manner!! ... Very knowledgeable and pleasant to work with!!
Review By: Jan Nowak
Submitted: 10/13/2024
Review ID: 302156

We have used Timeshare Guardians for a few years. They are very helpful and friendly and have helped us immensely. I would definitely recommend their services in navigating the world of timeshare.
Review By: Rosemary Quinley
Submitted: 10/01/2024
Review ID: 300932

We are so pleased with how Timeshare Guardians has handled our business. They have been responsive to our needs to reduce the maintenance fee expense. As I grow older it is great to have a place I can depend upon to take care of all the rentals. Would highly recommend them.
Review By: Nadine Green
Submitted: 10/01/2024
Review ID: 300880

We have just recently begun to work with Timeshare Guardians. All of the contacts we have had have been wonderful! Billy has been very personable and professional and has given us great advice and service. We are confident that Timeshare Guardians will successfully rent out our points. Thank you TG for your excellent service!
Review By: Brenda Toth
Submitted: 09/25/2024
Review ID: 300269

Timeshare Guardians have been a game changer for us. They understand the vacation points rental industry and collaborate with to suggest high value properties for points placement. They do an excellent job marketing these chosen property weeks for us. Payment is received promptly after the stay is completed. They are always available to answer our questions by phone or text and are a pleasure to work with!
Review By: Steve Axmacher
Submitted: 09/24/2024
Review ID: 300253

I have been working with Time share Gardians for around 4 years. All my rentals & dealings with Billy have been very positive. They do what they say they will do and more. Timeshare Gardians takes the pressure off of vacation rentals and puts the money in your pocket. Randy T.
Review By: Randy Troyer
Submitted: 09/24/2024
Review ID: 300241

Timeshare Guardians is a professional and honest company. They are responsive in a timely manner. I have worked with them for 5 years and am completely satisfied.
Review By: Mariann Hartfield
Submitted: 09/24/2024
Review ID: 300136

We've worked with Timeshare Guardians for a few years now. Billy is always on the ball, making sure we are up on policy changes that affect our ownership and ability to rent. We can't thank him enough for all the help. He's always done us right on our rentals.
Review By: Maria Bletso
Submitted: 09/23/2024
Review ID: 300085

Great family owned business. Always helpful and ready to answer any questions.
Review By: Randy Gooch
Submitted: 09/23/2024
Review ID: 300083

Great company! It’s refreshing to deal with a business that puts the customer first. 100% recommend.
Review By: Adam Hiltbrunner
Submitted: 09/23/2024
Review ID: 300077

We have had very positive dealings with Timeshare Guardians. Very professional, knowledgeable, trustworthy and friendly service!
Review By: Judith Gura
Submitted: 09/23/2024
Review ID: 300079

“We have been using Timeshare Guardians for a number of years. They do an outstanding job of helping us with our timeshare points and scheduling of locations for then to be used. They are wonderful, flexible folks, easy to work with and always available when needed. We feel so blessed to have them as a contact. They can be trusted to get the job done without question.”
Review By: Norman Kaden
Submitted to BBB: 08/12/2024
Review ID: 295415

“We have been very happy with the work Timeshare Guardians did in rental of several timeshare weeks for us. They have done what they said they would do - advertise the rental, rent the unit, and notify us of the rental. We look forward to doing business with them in the future.”
Review By: Susan Wall
Submitted to BBB: 07/16/2024
Review ID: 292573

“I have had several firms which I have rented by timeshares. A few were difficult to work with but w Timeshare Guardians has been a pleasant experience and looking forward to having more business with the firm. I was really surprise in the turnaround of the funds to the client after the rental was completed.”
Review By: Ken Turner
Submitted to BBB: 07/11/2024
Review ID: 292198

“We were referred to Timeshare Guardians last year, and we have been very pleased with our dealings with them. We were skeptical at first, but they have been great to work with, and have delivered results! They communicate promptly and accurately, and they answer any and all questions along the way. We have already received our first checks for the timeshare rentals we placed with them. We look forward to a continued relationship with them, and plan to use them as travel advisors as well. We have no hesitation recommending Timeshare Guardians LLC to you!”
Review By: Jane Groves
Submitted to BBB: 07/09/2024
Review ID: 292016

“I have been trying to rent unused timeshares to no avail. I was connected to Timeshare Guardians and had success. I was pleasant dealing with Billy. He got right to work and they were rented. I received checks in the mail. I would highly recommend Timeshare Guardians. They are very professional.”
Review By: Kim Henke
Submitted to BBB: 11/29/2022
Review ID: 233671

“We have been very pleased with the service Timeshare Guardians has provided. They have done what they said they would do - advertise the rental, rent the unit, notify us of the rental and pay us promptly. We look forward to doing business with them in the future.”
Review By: Margaret Parrish
Submitted to BBB: 08/09/2022
Review ID: 219994

“Timeshare Guardians provided full service to book and rent out a beach front timeshare unit at a high demand Wyndham Vacation Resort for us. We were paid promptly and advised of the booking well in advanced. We look forward to many more rentals with Timeshare Guardians in the future.”
Review By: Douglas Ebner
Submitted to BBB: 07/12/2022
Review ID: 216203

“Rented my timeshare and has been very helpful in this process. Has kept me informed step by step. Very good to work with.”
Review By: Clifton McClanahan
Submitted to BBB: 06/14/2022
Review ID: 213093

“In the 20 years we have had a timeshare we have never rented out any points. Billy with Timeshare Guardians has gone out of his way to help me and answer all my questions. I was surprised how quickly and easily the rental went. I plan on using Timeshare Guardians again! Thank you Billy! Martha”
Review By: Martha Bostwick
Submitted to BBB: 09/17/2021
Review ID: 186148